Warranty and Returns
Your custom anti-snoring device is covered against manufacturing defaults by a 12 month warranty and also comes with a 7 Day Money Back Guarantee.
To ensure warranty coverage, you must care for your anti-snoring device as recommended (see care instructions here and here), paying attention to how it is cleaned and maintained. The warranty does not cover faults caused from chewing or grinding of teeth. While your anti-snoring device is made from high-grade material, it can still suffer from wear and tear due to grinding. If you suffer with this problem you need to consider the impact it may have on the longevity of your device.
To this end, you acknowledge that your anti-snoring device is being provided based on your assessment of your needs and any existing dental issues. Unless otherwise outlined in the terms and conditions, we will have no liability to you in regard to the suitability of the product selection you have made.
If you have any questions or problems relating to your device, please get in touch with our customer service team who will be happy to assist.